Privacy Policy
Effective Date: 09.08.25
Last Updated: 09.08.25
Klizmo (“Klizmo”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit klizmo.com (the “Site”) and when you sign up for early access or use our pre-release mobile experience and related services (collectively, the “Services”).
Beta/Early Access Notice. Klizmo is currently in early development. Features may change, and data collection may be limited, tested, or updated as we improve the product. We’ll update this Policy if our practices materially change.
If you do not agree with this Policy, please do not use the Services.
1) Information We Collect
a) Information you provide
Account & Profile. Name, email, password or single sign-on identifier (e.g., via Auth0), and optional profile details (e.g., location, avatar).
Early Access/Waitlist. Name, email, and any details you share in forms or feedback.
Support & Feedback. Content of messages you send us (e.g., email, forms, in-app feedback).
b) Information from device & usage
Technical Data. IP address, device type, OS/browser, pages viewed, referral URLs, timestamps, and general diagnostic logs.
Cookies & Similar Technologies. See Cookies & Tracking below.
c) Information from integrations (optional)
If you choose to connect third-party platforms (e.g., Strava, Garmin, Apple Health), we receive data authorized by you via OAuth. This may include basic profile info and activity metadata (e.g., activity type, distance, duration, elevation). We do not read more than the scopes you grant. You can disconnect at any time (see Your Choices).
We do not collect health information unless you explicitly connect a provider and authorize sharing.
2) How We Use Information
We use information to:
Provide, maintain, and improve the Services (including beta testing and feature development).
Set up and secure accounts, authenticate users, and prevent fraud/abuse.
Show activity feeds, route discovery, and community features you opt into.
Communicate with you (service messages, onboarding tips, policy changes, and—with your consent— product updates/marketing).
Analyze aggregate usage (e.g., site performance, feature adoption) to improve user experience.
Comply with legal obligations and enforce our Terms.
We do not sell your personal information.
3) How We Share Information
We may share information with:
Service Providers/Processors. Vendors that help us run the Services (e.g., authentication, hosting, analytics, email delivery, error monitoring). They are bound by contractual confidentiality and data-processing obligations.
Integration Partners (at your request). If you connect third-party platforms (e.g., Strava/Garmin/Apple Health), we exchange data per your authorization and each platform’s terms.
Legal & Safety. To comply with law, enforce our agreements, or protect the rights, safety, and security of users and the public.
Business Transfers. In connection with a merger, acquisition, or asset sale, subject to standard safeguards.
We do not share personal information with advertisers for the purpose of targeted ads.
4) Cookies & Tracking
We use cookies and similar technologies to operate the Site, remember preferences, and measure usage. Where required, we’ll request consent.
Category | Examples | Purpose | Retention |
|---|---|---|---|
Strictly Necessary | auth session, CSRF | Login/session integrity, security | Session/short-term |
Functional | preference cookie | Save language/theme | Until cleared |
Analytics | page view & performance | Improve features & reliability | Per vendor policy |
Your Options: You can manage cookies in your browser; blocking some cookies may impact site functionality.
5) Your Choices & Rights
Disconnect Integrations. You can disconnect connected platforms (e.g., Strava/Garmin/Apple Health) from within Klizmo (when available) and/or via the third-party’s settings page.
Marketing Preferences. You can unsubscribe from marketing emails via the link in any email; we may still send service/transactional messages.
Access, Update, Delete. You may request access to, correction of, or deletion of your personal information (subject to lawful exceptions).
U.S./California (CCPA/CPRA). California residents can request: (1) access to categories/specific pieces of personal information; (2) deletion; (3) correction; and (4) information about disclosures. Klizmo does not sell or share personal information for cross-context behavioral advertising.
EEA/UK/Switzerland (GDPR). Depending on your location, you may have rights to access, rectification, erasure, restriction, portability, and objection. Where processing is based on consent, you can withdraw consent at any time.
To exercise rights, contact us at privacy@klizmo.com. We may verify your request and identity before acting.
6) Data Retention
We keep personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. For beta/early-access data, we may retain minimal logs for security and diagnostics.
7) Children’s Privacy
Klizmo is not directed to children, and we do not knowingly collect personal information from individuals under 16 (or the age required by local law). If you believe a child has provided personal information, contact privacy@klizmo.com and we will take appropriate steps.
8) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.
9) International Data Transfers
We may process and store information in the United States and other countries, which may have different data-protection laws than your country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
10) Third-Party Sites & Services
The Services may link to third-party websites, apps, and services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.
11) Legal Bases for Processing (EEA/UK users)
Where applicable, our processing relies on:
Contract necessity (to provide the Services),
Legitimate interests (e.g., to secure and improve the Services),
Consent (e.g., for connected fitness data or marketing emails), and
Legal obligations (e.g., compliance, safety).
12) Do Not Track
Your browser may offer a “Do Not Track” (DNT) signal. Because there is no industry standard for DNT, we do not currently respond to such signals. We will revisit this as standards evolve.
13) Changes to this Policy
We may update this Policy from time to time. If changes are material, we will take reasonable steps to notify you (e.g., by posting on the Site or emailing you). The “Last Updated” date will reflect the latest changes.
14) Contact Us
Klizmo
Attn: Privacy
San Jose, California, United States
Email: privacy@klizmo.com
If you are in the EEA/UK and believe we have not resolved your concern, you may have the right to lodge a complaint with your local data protection authority.
Annex: Service Providers & Integrations (Typical Early-Stage Setup)
Replace/confirm as needed based on your actual stack.
Authentication & Identity: Auth0 (account creation, login, session management)
Hosting/Infrastructure: [e.g., Vercel, AWS, Google Cloud]
Analytics/Diagnostics: [e.g., Plausible/GA4], Sentry/LogRocket (error & performance monitoring)
Email/Notifications: [e.g., Postmark, SendGrid, Mailgun]
Fitness Integrations (Optional/Opt-in): Strava, Garmin, Apple Health via OAuth scopes you approve